There are many websites allowing you to make online reservations. However, we provide you an easy- to-use with high standard secure reservation system. You can make your reservation by following the instructions below:
- Making a Reservation
- Getting a Reservation Confirmation
- Reservation Payment
- Getting a voucher Making a Reservation:
1. On your selected hotel’s page, click the ‘Click Here To Continue‘ button.
2. Select your check-in date, check-out date, room type(s), number of room(s) and click ‘Check Availability’ button in order to check room availability and rate(s) for your stay.
NOTE: It may take up to 2 minutes to get the result which will be shown ‘AVAILABLE’ or ‘ON REQUEST’ status.
3. To make a reservation, click ‘Book Now‘ button.
4. Fill out your personal details on the secure reservation form and click ‘Continue’ button.
5. Review your reservation details and fill out your credit card details. Then, click ‘Submit (Click once then wait)’ button.
Getting a Reservation Confirmation:
6. For AVAILABLE hotel request, you will get a room confirmation immediately after submitting your request.
In case of ON REQUEST, you will receive the auto acknowledgement e-mail confirming that your reservation request has been received and is now handled by our customer care. To get the confirmation, it might take 1-2 working days depending on the hotel’s reservation clearing process. You will be notified via e-mail as soon as we receive any progress concerning your reservation.
However, if your requested hotel is not available, our travel experts will try to find alternative hotels of comparable standards and prices in the same area (if available), then provide you this information for your consideration.
TIP: Please fill in two alternative hotels on the reservation form when making reservation to let us know your preferences in case of your requested hotel is not available.
NOTE: If you do not receive our auto response e-mail within an hour after you submitted, it means that your e-mail address might be not correct (please recheck), or we might not receive your reservation request. (Please contact us and we will check for any system error.)
7. Once your reservation is confirmed, your credit card will be debited of full amount prepayment (10 working days prior to your check-in date or cancellation deadline).
For booking made within 10 days of your arrival date, your credit card will be debited automatically for full amount at the time of confirmed booking.
In case that your reservation is confirmed at our alternative hotel, you will be charged ONLY after we receive your acceptance.
Getting a voucher:
8. The hotel check-in voucher will be issued and sent to you by attached e-mail, after your credit card is approved. You have to print out and present the voucher upon your arrival at the hotel.
If you urgently need the voucher, kindly advise us and your credit card should be charged 10 days earlier.
To avoid disappointment, especially over high season periods, very early booking is strongly advised.